Change to Property Assessment Notice
Did you notice your property assessment notice and tax notice (bill) looks different? You are correct!! This year we have separated the assessment notice from the tax notice (bill). The difference between the 2 documents is that the assessment notice reflects a fair value of your property compared to others similar to yours. The tax notice (bill)is where Council sets the tax rate and applies it to the assessment of your property. The assessment notice is the only document you can appeal, once you have received your tax notice (bill) the Assessment Complaint Period is over.
What you need to know
Cypress County issues property assessment notices at the beginning of each year, which begins a 67-day Assessment Complaint Period. During this time, we encourage you to review your assessment details and contact Assessment if you have any questions or comments. We are committed to providing reliable information and service that you can count on.
* If you received an Amended Assessment Notice then your date range will be different. You will still have a 67-day Assessment Complaint Period, but it will be based on the date of your Amended Notice.
The 2019 Property Assessment is used to calculate 2020 Taxes
How Are Taxes Calculated?
- Assessors prepare the assessments.
- Cypress County Council sets the tax rate.
- Once council approves an annual budget to operate their municipality, the revenue required is divided by the municipality’s Assessment Base.
Step 1: Review your assessment notice
Check the accuracy of your property details and search for comparable properties and sales in your area to ensure your assessment is fair and equitable. It is important to confirm your property details are correct.
Step 2: Talk to us during the Assessment Complaint Period
If you have any questions or comments about your assessment value, the process, or anything assessment related, call us and we'll help you. If you are using an agent representative, you will need to authorize them to act on your behalf (found on the Property Account page within Assessment Search).
The Assessment Complaint Period is the time we dedicate to working with you to review your property assessment. Here is what you can expect when you call Assessment:
What we will do: Verify and confirm information about your property with you.
What you can do: Update us on your property.
What we will do: If inconsistencies are found, we'll explain what we need to verify and correct the information. Confirmed inconsistencies will be corrected.
What you can do: Learn more about how your property was assessed.
What we will do: Share how your property assessment was determined.
What can you do: Show us comparable properties you found in Assessment Search.
What we will do: We will look at the different properties that may have been used as comparable properties, including ones that you may have identified in your own research.
What you can do: Make an appointment with an assessor to discuss your property in depth. This can be done in-person or in the phone, depending on your preference. There is no cost for appointments.
What we will do: Discuss variables which may have influenced your property value.
What you can do: If we cannot come to a consensus about the assessment of your property, we'll help you understand how to appeal your assessment with the Assessment Review Board.
What we will do: Answer your question in an honest, transparent and respectful manner.
What you can do: Share your questions and comments with us. We're happy to listen and help if we can.
Step 3: Assessment Review Board: What to do if we can't reach an agreement
If we are unable to come to a consensus about the assessment of your property, there is a mechanism in place to help reach a conclusion. You may file a complaint with the Assessment Review Board (ARB). The ARB is an impartial tribunal that hears and resolves assessment complaints by property owners. A complaint may be filed no later than the final date noted on the front of the assessment notice. You cannot appeal your tax notice (bill), only the assessment of your property (assessment notice).
If you choose to file a complaint, your hearing date will be provided to you by the ARB. It is suggested that you gather and prepare the evidence you wish to provide even before you have been given a hearing date. This is an important task as you will need to provide evidence which supports your determination that your assessment is incorrect.
A valid Assessment Complaint Form must be accompanied by the required Filing Fee indicated on the front of the assessment notice. When speaking with us (before making a complaint to ARB) we will provide you with a brief, general summary of the steps you will need to follow to file a complaint with ARB.
Property Assessment Address Change
If Canada Post has recently changed your mailing address, or you have moved, remember to update your information to ensure continued delivery of your assessment and tax notices.
- Through the online form
- In person at the County Office
There are two options to update your property tax address with Cypress County:
You should also update your address with the Land Titles Office to ensure your correct mailing address is recorded on the Certificate of Title. Visit Service Alberta for more information.