Sanitary sewer systems operate in all hamlets except Dunmore and Walsh which use septic fields or septic tanks. Veinerville sewer system is owned and operated by Cypress County but is billed by the City of Medicine Hat.
Desert Blume, Dunmore and Veinerville - City of Medicine Hat (403) 529-8111
Hilda, Irvine, Schuler, Seven Persons, Suffield and Walsh - EPCOR 310-4300 or
Customer Choice 310-4822
All hamlets except Veinerville - AltaGas 1.866.222.2067 or Forty Mile Gas (403) 526-7718
Veinerville - City of Medicine Hat (403) 529-8111
For all services in Elkwater please contact the Cypress Hills Provincial Park office in Elkwater (403) 893-3777
Utility Billing and Payment
Utilities are invoiced every two months. A billing cycle covers from the first day of the two month period to the last day of the second month in that period. (Example: March 1 through April 30th, would be billed on May 1st, due May 31). Failure to receive or loss of utility bill cannot be accepted for reason of non-payment.
In an effort to make utility billing more convenient for our customers the County now gives residents the option to sign up for utilities E-billing. With E-billing a customer will receive an email with their current bill attached, rather than receive a paper copy in the mail. Signing up for E-billing does not change how customers pay their bill, just how they receive it. Utilities E-billing sign up
A 1% penalty will be applied to all outstanding amounts not paid by the due date. A courtesy reminder letter will be sent to the delinquent account holder advising that in the case of a property owner the delinquent balance will be transferred to the taxes and/or in case of an occupant the water service will be shut off unless the account is paid in full by the date specified in the letter. This letter shall be deemed to have been received seven (7) days after it is sent.
If, after the date specified in the courtesy reminder letter, the account remains unpaid, a non-payment fee of $80.00 will be added to the taxes in the case of a property owner and in the cause of an occupant will be charged and the service will be disconnected. All charges must be paid in advance for the service to be turned back on.
Utilities can be paid by cash, cheque, debit, drop box at the County office, preauthorized payments, internet banking and through most financial institutions. Please allow 5 business days for processing if paying by mail, via the internet or through a financial institution.
A number of forms are available for download:
Along with the completed Landlord Tenant Agreement, all registered tenants must complete and sign a Utility Application and Service Agreement and pay a $200 deposit to Cypress County before this option can take effect.
Once completed, the first three forms can be dropped off in person at the County office in Dunmore (after hours drop box available), emailed to firstname.lastname@example.org
, mailed or faxed to (403) 526-8958.